Frequently Asked Questions (FAQ)

Explore our FAQs below or find the answers you're looking for right here.

  • How often should I service my Mercedes-Benz in Dubai?

    To ensure optimal performance and take on the challenges that Dubai's weather presents, we suggest adhering to the manufacturer's recommended intervals of service, referred to by the names Services A or Service B. Due to the extreme temperatures and dusty conditions, periodic inspections for your AC system, engine coolant, and air filters can be advantageous. Our experts can develop an individual maintenance plan specifically for your vehicle.

  • Do you use genuine Mercedes-Benz parts for repairs?

    We use only Mercedes-Benz genuine parts for all of our maintenance and repair services. This guarantees perfect compatibility and maintains the standards of performance for your vehicle, and also maintains its warranty and the value of resales. Utilizing genuine components is a fundamental element of our dedication to high-quality.

  • Why is a specialized Mercedes service center better than a general garage?

    A specialist Mercedes service center provides an unbeatable level of service, as the technicians we employ are experts on Mercedes-Benz automobiles. We are equipped with sophisticated diagnostic tools designed to work with your vehicle's intricate systems and have a deep understanding of typical issues and solutions, specifically those relating to Dubai's driving culture.

  • What types of Mercedes repair services do you offer?

    We provide a broad array of services, which include professional motor diagnostics and transmission repairs, brake system maintenance, suspension, AIRMATIC services, as well as essential AC repair services for the system. We are a top Mercedes repair shop in Dubai for specialized electrical system diagnostics, as well as regularly scheduled preventative maintenance.

  • How can I schedule an appointment for my Mercedes?

    Making an appointment is easy. Contact us directly at our customer service number or use the contact form available on our website. Our customer service representatives will assist you in finding the most convenient time to drop off your vehicle. We will be available to answer any initial questions you have.

  • Can you service older or classic Mercedes-Benz models?

    Absolutely. Our technicians are knowledgeable and dedicated to maintaining old and classic Mercedes-Benz cars. We know the special requirements of these vehicles and offer the professional maintenance required to protect their history, performance, and worth.

  • Is your pricing transparent?

    Transparency is the foundation of our services. After a thorough diagnostic examination, we give you a thorough and precise analysis of our findings, as well as an exhaustive description of the estimated cost for any repairs that are recommended. We will not begin any project without your complete consent.